Job Description
Responsibilities:
- Printer configuration
- Replacement of faulty accessories (keyboard, mouse, bar-code scanners)
- PC relocation from one office to another within same office
- General questions and replies to Service Desk requests
- Prepare laptop/desktop for new staff or replacement hardware
- Software patching on desktop for in-house applications (eg Java, Acrobat, .NET, Flash) for ongoing compatibility
- Email (Office365) and Active Directory account password reset
- Install or reinstall MS Office applications
- Setup fileserver folder settings; sharing;
- Remote login administration
Requirement:
- Currently pursuing a Bachelor's Degree in Computer Science/Information Technology or equivalent.
- Required skill(s): Basic computer networking, hardware/software, IDS/IPS
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