Experience Senior
Contract types Fixed-term contract
Working time Full time
Language(s) spoken Korean (Mother tongue)
Salary range RM7,000 - RM10,000
Description
• Will be the Tier 1 support for all customer queries through the assigned communication channels and manage their needs via phone, email and other social network platforms, etc.
• Dedicatedly focus on non-voice channels to retrieve and revert to customer queries and will be an expert in social media and online applications and will take ownership of issues and concerns of customers.
• You will professionally handle high volume of inquiries from clients and customers.
• Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times.
• Dedicatedly focus on non-voice channels to retrieve and revert to customer queries and will be an expert in social media and online applications and will take ownership of issues and concerns of customers.
• You will professionally handle high volume of inquiries from clients and customers.
• Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times.
Skills
Must be able to work on rotational shift
contact - .expat.com/
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