Experience Junior
Contract types Permanent contract
Working time Full time
Language(s) spoken English (Fluent)
Description
We are looking for someone who has a passion for the German culture and its people, interested in learning how to manage car bookings in Germany and worldwide, to integrate a team known and praised by our customers as having an amazing spirit of unity and team spirit.
Join our professional playground and you’ll develop:
• Booking management (create new reservations, update/amend and cancel reservations)
• Provide support on all the lines of business and guidance over online platform self-help areas
• Forwarding complaints through the “Catch and dispatch” system of sending them to the appropriate Department, no direct complaint handle
• Providing support for the loyalty points users and managing their accounts.
• Call and e-mail handling
REQUIREMENTS
• Fluent or native in German with a good command of English
• Availability to work in rotating shifts from Monday to Sunday, from 7 am to 7pm
• Excellent listening and communication skills. Positive attitude and team spirit
• Excited about building a friendly yet professional relationship with the customer
• Ease in multitasking several applications at once
OFFER
What you can expect from us:
• Relocation Package that includes: three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€
• A renewable 6 month contract (CDD) from day one with the possibility for eventual CDI
• Base salary monthly performance bonus daily meal allowance monthly transportation allowance 2 extra salaries/year)
• Private Health Insurance dental plan once you complete 6 months with the company English speaking Doctor on site
• Full time (40 hours weekly)
• Free training for all necessary software and product knowledge continued training and development
• Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more.
• Great office location with easy access by public transport (train, metro and buses)
• Discounts at gyms, restaurants, beauty centres, pharmacies and many more businesses in the area.
• On site kitchen with access to utilities, weekly free fruit and reduced-price vending machines
PLEASE APPLY HERE: http://bit.ly/2OZ1n3w
Join our professional playground and you’ll develop:
• Booking management (create new reservations, update/amend and cancel reservations)
• Provide support on all the lines of business and guidance over online platform self-help areas
• Forwarding complaints through the “Catch and dispatch” system of sending them to the appropriate Department, no direct complaint handle
• Providing support for the loyalty points users and managing their accounts.
• Call and e-mail handling
REQUIREMENTS
• Fluent or native in German with a good command of English
• Availability to work in rotating shifts from Monday to Sunday, from 7 am to 7pm
• Excellent listening and communication skills. Positive attitude and team spirit
• Excited about building a friendly yet professional relationship with the customer
• Ease in multitasking several applications at once
OFFER
What you can expect from us:
• Relocation Package that includes: three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€
• A renewable 6 month contract (CDD) from day one with the possibility for eventual CDI
• Base salary monthly performance bonus daily meal allowance monthly transportation allowance 2 extra salaries/year)
• Private Health Insurance dental plan once you complete 6 months with the company English speaking Doctor on site
• Full time (40 hours weekly)
• Free training for all necessary software and product knowledge continued training and development
• Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more.
• Great office location with easy access by public transport (train, metro and buses)
• Discounts at gyms, restaurants, beauty centres, pharmacies and many more businesses in the area.
• On site kitchen with access to utilities, weekly free fruit and reduced-price vending machines
PLEASE APPLY HERE: http://bit.ly/2OZ1n3w
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