Description/Job Summary
For nearly 75 years, the USO has been the nation’s leading organization to serve the men and women in the U.S. military, and their families, throughout their time in uniform. From the moment they join, through their assignments and deployments, and as they transition back to their communities, the USO is always by their side.
Today’s USO continuously adapts to the needs of our men and women in uniform and their families, so they can focus on their very important mission. We operate USO centers at or near military installations across the United States and throughout the world, including in combat zones, and even un-staffed USO service sites in places too dangerous for anyone but combat troops to occupy.
The Center Manager is responsible for the day-to-day activities of a USO Center. This position provides leadership for staff and volunteers at the Center to offer a warm, friendly, inviting environment for troops while simultaneously enhancing bottom line results.
Responsibilities/Duties
Principal Duties and Responsibilities (*Essential Duties)
- Manage operational procedures, including but not limited to performing activities related to providing a cost-effective, safe, welcoming, clean and well-maintained environment.*
- Actively manage full-cycle human capital activities including recruitment, supervision, training & development and recognition for staff and/or volunteer workforce. Ensure delivery of excellent customer service.*
- Manage local Emergency Preparedness Plan (EPP) activities, including but not limited to ensuring staff and volunteers are aware of and compliant with the EPP, notifying designated points of contact of damage, destruction and/or injury to Center assets (property, equipment, people), and conducting Employee Accountability Checks.*
- Develop, improve and maintain working relationships with US Military and local contractor leadership.*
- Oversee planning, delivery and quality of programs, services, equipment and events within budgeted limits. Identify and implement improvements that achieve USO Standards of Excellence.*
- As directed by regional leadership, perform and monitor financial activities, including but not limited to creation and execution of operating budget, sales and/or other income, banking transactions.
- Prepare, review and present reports, including but not limited to financial, operational and statistical reports. Create and/or maintain records required for local procedures and activities.
- Drive and operate motor vehicles (12 passenger or smaller).
- Other duties as assigned.
Required Qualifications
- Bachelor’s Degree in Business Administration or related field.
- 5+ years progressively responsible work experience in a business operations role, including 1+ years in a supervisory capacity. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.
- Fluency in English. Ability to speak, read and write in the language of the host country at the native level preferred.
- Demonstrated ability to lead high-performing teams. Ability to achieve desired results while working collaboratively in a team environment.
- Strong interpersonal and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
- Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
- Working knowledge of basic business and accounting functions including project management and budgeting.
- Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs.
- Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite.
- Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
- Must be a strong advocate of the USO’s mission.
Details
- This position is located at the USO center at Camp Buehring in Kuwait.
- Resume and cover letter are required for full consideration.
- Apply On Company Site //
https://uso.hrmdirect.com/employment/view.php?req=944726&jbsrc=
.jpeg)
.jpeg)
