DESCRIPTION DU POSTE
You will work with the Boutique team acting as brand ambassador and Assistant Boutique Manager, while always ensuring an exceptional customer service level both in and outside of the Boutique environment. Here are the important aspects of the job:
Maintain in-depth knowledge for all product ranges, focusing on the features / benefits of each collection
- Meet Boutique sales targets while constantly identifying opportunities to gain new clients and increase sales
- Advise clients across the product categories, constantly introducing add-on sales with the goal of maximizing sales potential, units sold per transaction, and the basket value of each transaction
- Demonstrate how to incorporate strong product knowledge and storytelling in the sales process
- Capture all relevant customer information, promote events/campaigns through email, phone, and personalized notes and develop a client book
Maintain in-depth knowledge for all product ranges, focusing on the features / benefits of each collection
- Understand the competitive strengths and weaknesses that differentiates the brand products in competitive selling situations
- Adhere to the visual merchandising guidelines and ensure full compliance with the brand in-store display standards
- Execute daily administrative and reporting tasks and lead the inventory process
- Effectively manage possible customer complaints
- Be familiar with selling systems, cash, credit and exchange procedures while following the company's policies and procedures
PROFIL RECHERCHÉ
Desired skills and experience:
Natural talent for networking and client relationship building
Creative in finding new business opportunities
Product/Accessories sales experience is necessary
A first boutique management experience will be an advantage
Ability to manage a team
Professional presentation, excellent interpersonal skills
Able to communicate effectively both verbally and in writing
Be a team player pro-active attitude with excellent problem solving skills
Responsible, dependable, punctual and flexible
Fluent in German, English and another language would be an asset
Natural talent for networking and client relationship building
Creative in finding new business opportunities
Product/Accessories sales experience is necessary
A first boutique management experience will be an advantage
Ability to manage a team
Professional presentation, excellent interpersonal skills
Able to communicate effectively both verbally and in writing
Be a team player pro-active attitude with excellent problem solving skills
Responsible, dependable, punctual and flexible
Fluent in German, English and another language would be an asset
- Apply On Company Site /
- https://ch.fashionjobs.com/emploi/Assistant-boutique-manager-zurich,2927452.html#.XGeDs-RKjcc
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