Experience
We are currently hiring for a Bilingual Customer Service & Sales person. it's fully remote!
***SPANISH/ENGLISH Required***
We are offering a unique opportunity for a highly driven, top-performing administrative staff to join our team with a strong commitment to culture and developing its people.
Our Mission and Core Values are the lifeblood of our company and the reason we are so successful – we are employee-focused and strive to create the best place you will ever work.
To be successful, you must have a forward mindset, and not be afraid to lean into the “no.”
* You enjoy connecting with new people, be fearless in using email, the phone, chat and social media to book appointments
* Employ strong listening and problem-solving skills to both differentiate our offering from the competition and to help you overcome resistance without being pushy.
* Work very well with a team, but also be able to manage your own time
* Understand the delicate balance between encouragement and speaking To The Point
Previous experience in high-level customer service is helpful but is not required.
MAJOR DUTIES AND RESPONSIBILITIES:
* Provide daily comprehensive support for sales, including creating and managing proposals.
* Communicate frequently with the sales team to handoff communications, capture information, and encourage customer loyalty.
* Engage with field technicians in both English and Spanish daily to answer questions, resolve concerns, and offer advice and solutions amidst difficult solutions.
* Prepare detailed daily, weekly & monthly sales reports containing relevant information on prospects regarding leads, budgets, leads, growth projections, and marketing initiatives.
* Attend regular meetings as required with the office to discuss individual and company goals and inter-departmental coordination efforts.
* Organize and coordinate special occasions holiday incentives for employees.
* Process requests for additional supplies and tracking inventory
REQUIRED QUALIFICATIONS:
* Reliable and detail-oriented with a proven track record of exceptional customer service and results-oriented methods
* Enthusiastic and positive with excellent multitasking skills
* Experience with multiple industry tools and programs such as Google Sheets/Docs/Chrome, CRM's
* Highly proficient with computer skills
Apply at: https://bahousecleaning.com/va-1/
* Enthusiastic and positive with excellent multitasking skills
* Experience with multiple industry tools and programs such as Google Sheets/Docs/Chrome, CRM’s
* Highly proficient with computer skills
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