Description
This is a front line IT position providing computing support to staff. The position is responsible for first level problem determination, problem/incident recording and problem resolution.Software installation, configuration, and troubleshooting for end users Hardware and Software upgrades Network printer installation/configuration General Desktop Support/Project Coordination Monitor, analyze and address reliability and performance issues Participate in project work as assigned Maintain daily logs for problem occurrence & their resolution Monitor health of computers on daily basis Monitor & maintain accessories & hardware connected with terminals Assist end users to operate application where necessary Must able be to work on Windows Xp/7, 2003/2008 in a domain environment
Specification
Excellent Communication Skills verbal and written
Networking
Hardware
Software
Web Servers Management (IIS, Apache and etc)
Office Administration
Networking
Hardware
Software
Web Servers Management (IIS, Apache and etc)
Office Administration
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