Job Summary :
This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively
This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively
Desired Candidate Profile :
Job Type : Full Time
Job Location : Bangalore, Delhi NCR, Indore, Jaipur, Mohali, Pune
Designation : Customer Care Executive
Experience : Fresher’s or relevant experience both candidates can apply
Preferred Educational Qualification : Any Graduate/ Under Graduate with 6 months relevant experience or Post Graduate can apply
Salary Offered : As per Industry standards
Age Limit : 18-35 Years
Skills Required :
- Excellent verbal, written, listening and interpersonal skills
- Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
- Should have good command over Grammar and Fluency in English
- Should not have any MTI while conversing
- Details of several functions to provide quality service
- Flexible to work in rotational shifts as per US Hours, according to business needs
- Ability to Write/type messages to ensure professional tone
Job Description :
- Handle queries and complaints of the Amazon related to products
- Transaction handling Services, Problem Solving Efficiency
- Numerical Ability, High level of accuracy
- Energetic, friendly and approachable individuals that understand the impact of great customer service
- Responsible to deliver high quality and productivity results that meet the identified targets
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers
- Apply On Company Site /
- http://www.epitometrc.com/bpo.html#Customer%20Care%20Executive-%20International%20Process
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