Customer Representative Vacancy, We are urgently looking for an experienced and talented Customer Representative for our firm, location Dubai.
Job Responsibilities:
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Demonstrate expert skincare product knowledge and application techniques
- Maintaining the counter quality and merchandising
Job Requirements:
- Fluency in English language
- Organization skills
- Analytical Skills
- Interpersonal Understanding
- Flexibility
- A passion for providing a unique customer experience
- A keen interest in Skincare and Beauty
- Strong communication skills
- Excellent MS Office Skills
- Experience in retail or hospitality with five star customer service
Apply On Company Site //
http://www.jobs.dnetworked.com/job/customer-representative/
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