IT Helpdesk job in Indonesia

• Provides technical assistance and support to passenger service (PSS) system;
• Receives and answers, within well-established guidelines, call center questions and complaints;
• Answers users' inquiries regarding software and hardware operation to resolve problems;
• Dispatches service request on a day-to-day basis and escalate problems to 2nd level trouble shooters;
• Maintain record of daily data communication transactions, problems and remedial action taken.

Job Requirement

• Diploma Degree or Bachelor Degree from Computer Engineering/ Information System / Computer Science
• Fresh graduate is preferable
• Fluent in English, both oral and written.
• Willing to work in shift working schedule (24-hours/ 7 days).
• Willing to work in Eid Al-Fitr days
• Willing to be placement at Cengkareng (Soekarno Hatta International Airport Area)
• Apply On Company Site /

https://www.asyst.co.id/career#acc-2