IT Support Analyst for network and desktop infrastructure support. The primary work location will be in Riyadh but occasional travel to other locations within country may be required. This position requires a customer focused hands-on technical analyst with the ability to multi-task in a high-paced environment.
Job Reference Number
3120BR
Employee Type
Full Time
Hours Per Week
40
Country
Saudi Arabia
Business Environment
Lockheed Martin’s International Corporate and Enterprise Business Services (EBS) units, consists of Business Development, IT Services, Payroll, ESH, HR and Finance functions that support the business across the whole of the EMEA region. With employees located throughout the UK, Europe and Middle East, LM Corporate and EBS provide EMEA wide support to all the LM International business areas.
Clearance Required for Role
EMEA Verification Check
Graduate, Intern or Apprentice Vacancy?
No
Required skills, qualifications and experience
- Experience supporting and imaging Windows 10 devices.
- Detailed knowledge of supporting Microsoft Office 2013/365 applications.
- Experience with remote desktop support.
- Experience with mobile device support.
- Ability to communicate IT training to customers
- Experience with support of laptop hardware (HP and/or Dell desired).
- High comfort with audio visual IT equipment (servers, touch screens, projectors, av switches, audio systems etc.)
- Competent in running and terminating network cabling and dressing IT cabinets
- Knowledge and experience of switches/routers on LAN/WAN/WIFI networks (Cisco/and/or Juniper desired).
- Experience of WAN protocols such as MPLS/DSL etc desired
- Ability and willingness to travel within the Kingdom of Saudi Arabi and occasional international travel.
- Good written and verbal English and Arabic language communication skills.
- Ability to liaise and interact with high profile individuals
- Ability to work independently without appreciable direction.
- Ability to write, update and maintain written processes and procedures.
- Strong analytical problem solving skills with the ability to troubleshoot network and desktop issues
- Appropriate Microsoft & Cisco Certifications or ability to demonstrate skills.
- College Degree in related IT field or equivalent experience/combined education.
Desired skills, qualifications and experience
- Experience with Windows Server Operating systems and servers
- Experience with disk encryption and secure environments.
- Knowledge of IP CCTV and access control systems
- Experience with Oblong Mezzanine collaboration hardware
Equal Opportunity Statement
Lockheed Martin supports Equal Employment Opportunity and Diversity in the workplace by creating a place of employment that is, harassment free, diverse, fair, ethical, inclusive, and values the contribution of all its employees. Diversity and inclusion are the foundation of our culture and reflect our values of doing what’s right, respecting others and performing with excellence. By leveraging our employees’ unique talents and experiences, we will deliver innovative, affordable solutions and unparalleled customer value.
Job Expires
10/08/2019
- Apply On Company Site //
- https://krb-sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=30122&siteid=6533&PageType=JobDetails&jobid=1372252&codes=1#jobDetails=1372252_6533
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