National Consultant: UNICEF Inter-Cluster Information Management Specialist, Palu,Central Sulawesi, job in Indonesia

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Title: National Consultant: UNICEF Inter-Cluster Information Management Specialist
Duty Station: Palu, Sulawesi Tengah with travel to Lombok, NTB
Type of Contract: Individual Consultancy (Special Service Agreement)
Duration: 7 months full time

BACKGROUND
Under the direct supervision of the Emergencies Specialist and Programme Monitoring and Evaluation Chief of UNICEF Indonesia, with guidance from the UNICEF Palu Hub Coordinator (South Sulawesi), the Sulawesi Chief of Field Office in Makassar and also the NTB Chief of Field Office in Kupang, in support to and in close cooperation with Programme and Operations teams of the UNICEF Country Office in Jakarta, the incumbent is responsible for the information management (IM) support to the implementation, monitoring and evaluation of all emergency response and recovery programmes of UNICEF and its partners.

Effective humanitarian action is contingent on quality data to inform strategic decision-making. UNICEF is using the Humanitarian Performance Monitoring (HPM) approach to ensure Results-Based Management (RBM) of humanitarian response. It focuses on clear hierarchy of outcome and output level results articulated in the Core Commitment for Children (CCC). A 4Ws excel database was designed to provide key information regarding organizations (Who) are carrying out activities (What) in locations (Where) over a given period (When). This information is essential to programme and sector coordinators and organizations to manage their activities effectivity, reach their targets in a timely manner and ensure that humanitarian needs are met without gaps or duplication.

As outlined in the National Disaster Response Framework (NDRF), the Government of Indonesia (GoI) has defined key sectors – referred to as ‘clusters’ or ‘taskforces’ (“Satgas” in Bahasa Indonesian) – for humanitarian action in accordance with funding mechanisms of national line ministries. Clusters involve groups of humanitarian organizations, both UN and non-UN, that are led by government and relate to key sectors of humanitarian action, ie. water, health and logistics.

The ‘national cluster system’ as outlined in the NDRF is active for response, recovery and rehabilitation phases of humanitarian action in Central Sulawesi and NTB. ‘Satgas’ have clear responsibilities for coordination and information management. According to the NDRF, UNICEF Indonesia has a specific support role to government leadership in the areas of WASH, Nutrition, Child Protection and Education, as well as to participate as a working group member for health. This is consistent with the UNICEF Country Programme Action Plan with Bappenas (the national Planning Agency of the Government), and the United Nations Interagency Standing Committee guidance on the ‘global cluster system’.

This consultancy role is to support UNICEF and its implementing partners (including the Government of Indonesia) with information management requirements related to humanitarian response operations in Central Sulawesi and NTB.

DUTIES and RESPONSBILITIES
Information Management

• Maintain updated contact information of all/most relevant humanitarian partners and stakeholders.
• Maintain unified document repository of all sector related programme/ cluster information (ie. reports, coordination matrices, programme documents, etc.
• Ensure coordination of IM initiatives with NGOs, UN agencies, and governmental actors under the ongoing emergency response and recovery.
• Standardize 4Ws reporting of clusters to which UNICEF is directly accountable; ensure that HPM reporting may be disaggregated from standard cluster tools
• Provide training to implementing partners to ensure standardized and high quality, regular inputs to 4W reporting.
• Apply and adhere to common humanitarian standards and guidelines (such as Sphere standards, and the Core Commitments for Children in Humanitarian Action)
• Contribute to and support all UNICEF sections to ensure complementarity and cross-sectoral analysis of information, such as the provision of WASH services in institutions (schools, health centres, etc.)
• Support the development of sectoral plans, objectives and indicators that directly support realization of the response’s strategic priorities.
• Identify and find solutions for (emerging) gaps, obstacles, duplication and cross-cutting issues.
• Support the needs assessments and analysis of gaps (across and within sectors, using information management tools as needed.

Monitoring and Reporting

• Coordinate UNICEF’s participation in interagency assessments for situation monitoring and shares assessment reports and other related information with UNICEF programme sections for programming purposes. Within UNICEF, facilitate major studies, assessments and evaluation exercises as well as monitoring of UNICEF supply distribution.
• Support progress monitoring and reporting by UNICEF’s implementing partners to help timely implementation of response plans.
• Measure performance against the cluster strategy, recommending corrective action for decision-making of UNICEF senior management where necessary.
• Manage the development of IM products for clusters and UNICEF reporting requirements.
• Facilitate the use of IM tools for Field Monitoring of UNICEF response by staff/ consultants to help assess progress against planned results, validate partners reporting, identify gaps in response and bottlenecks and barriers in programme implementation.

Operations and Administration

• Ensure partners have easy access to data which is up to date and well organized (e.g. 4Ws matrix, technical documents, etc.).
• Identify potential IM support needs of UNICEF clusters
• Identify other potential IM initiatives that might support improved needs, response or quality tracking / triangulation.
• Strengthen the IM capacity of national clusters, the IM Hub of the ‘National Cluster for Protection and Displacement’, the IM Hub of the Central Sulawasi Govenor’s office (‘Pusdatina’) and the equivalent in NTB.
• Work with partners who are responsible for capacity building of government cluster leads and members, specifically in terms of the Information Management components of the training.

Routine tasks/ deliverables/ frequency:

• UNICEF programme/clusters periodic information management, including convening, facilitation and documentation of regular meetings. Deliverables: Meeting agendas, minutes; contact lists. Frequency: Weekly
• Gap analysis and information management to inform strategic decision-making of the EMT/ CMT/ HCT. Deliverables: Analysis of consolidated 4Ws, specifically in terms gap analysis. Frequency: Weekly.
• 4Ws updates, and SitRep quality assurance of sectoral input. Deliverables: 4Ws derived products per area of responsibility, consolidate. Frequency: Fortnightly.
• Capacity building of the UNICEF programme/clusters IM focal points and partners. Deliverables: Pre/post training survey; narrative report. Frequency: As required.
• Routine and ad-hoc information products (analyses, reports, maps) tailored to different audiences are produced consistently, and on time. Deliverables: Report; infographics. Frequency: As required.

Detail work assignments and outputs
Work assignment:
1. A recovery phase inception plan for information management and data, including a contact list of IM focal points (internal/ external), responsibilities matrix, 4Ws reporting schedule, IM file archive (Sharepoint), mapping of tools, baseline data.
2. Capacity building of the UNICEF programme/clusters IM focal points and partners for long-term adoption.
3. Preparation and finalisation of stand-by agreement for Multi-Sector Needs Assessment (MSNA) in the event of an emergency with the Ministry of Social Affairs (MoSA) as a preparedness measure.
4. Transition plan and hand-over strategy for UNICEF cluster co-coordination support, specifically in terms of intercluster IM role/ responsibilities.
5. Implementation of the transition plan through progressive mentoring of UNICEF programme/ cluster IM focal points and partners.
6. Final report of UNICEF intercluster Information Management support to the government-led response.

Output:

• Monthly activity report, including annex documents.

To qualify as an advocate for every child you will have…
Qualifications and skills

• Advanced university degree or equivalent experience in project management, data science, GIS, IT or other relevant field.
• Minimum of 2 years’ experience in conceiving and developing information systems and tools to respond to a variety of requirements in emergency situations.
• Strong knowledge of, and experience in using, GIS and databases. Experience with Open Data Kit and mobile data collection an asset
• Strong overall knowledge and understanding of UN emergency response programmes, financial and legal aspects of supply chain issues, ethics and risk management of supply chain operations.
• Fluency in English; Bahasa Indonesia is an asset (verbal and written).

Skills and knowledge

• Ability to work strategically to realize organizational goals, develop strategies, set clear visions.
• Ability to persuade and influence, negotiate to obtain agreement, promote ideas.
• Ability to network and establish good relations with staff, partners and government.
• Strong overall knowledge and understanding of UNICEF programmes, financial and legal aspects of supply chain issues, ethics and risk management of supply chain operations.
• Computer literacy: Demonstrated ability to use of Windows and Microsoft Office applications (Outlook, Word, Excel, PowerPoint) for project management.
• Languages: Fluency (written/ spoken) in Indonesian and English language.

Key Functions

• Coordination including convening and facilitating
• Analysis and information management
• Representation, advocacy and communication
• Programme management
• Advocacy

Competencies

• Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
• Planning & Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems.
• Judgement/Decision-Making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Makes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.

For every Child, you demonstrate…

Our core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified candidates from all backgrounds to apply.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

Closing date: 2 January 2019

Disclaimer: The screening of your application will be conducted based on the information in your profile. Before applying, we strongly suggest that you review your profile to ensure accuracy and completeness.

Opening Date Wed Dec 19 2018 03:40:00 GMT-0600 (Central Standard Time) SE Asia Standard Time
Closing Date Wed Jan 02 2019 10:55:00 GMT-0600 (Central Standard Time)

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https://www.unicef.org/about/employ/?job=518657